RETURNS & REFUNDS
We want you to be happy with your OUTBLUE order. If something isn’t right, get in touch and we’ll help sort it out.
Faulty or damaged items
If your item arrives faulty, damaged or with a print issue, contact us at outblueco@gmail.com with your order number and clear photos of the problem.
Once we’ve reviewed the issue, we’ll organise the appropriate replacement or refund.
Change of mind
We do not currently offer returns, exchanges or refunds for change of mind.
Incorrect size
Please check the size guide before ordering. We are unable to offer returns or exchanges where the incorrect size has been selected.
If the item you receive is significantly different from the sizing or description provided, contact us and we’ll look into it.
Returning an item
If a return is approved, the item must be unworn, unwashed and in its original condition.
Please contact us before sending anything back so we can provide the correct return instructions.
NEED HELP?
Email outblueco@gmail.com with your order number and details of the issue.
Nothing in this returns policy affects any rights you may have under Australian Consumer Law.